Yesterday evening I purchased a product on Ebuyer and with that I selected “Next Day Deliever, Pre-Noon”. Around 10PM I receive an email from Ebuyer confirming that my parcel had been dispatched and that Parcel Force would be delivering it. All good I thought. I couldn’t sleep due to the amount of excitement, due to expecting my parcel to arrive in the morning.
As 8AM draws ever closer, I start peering out of the window. 9AM, I start peering out the window a little more. By half 10 this morning, I’m peering out the window a lot more frequently and starting to get a little anxious. 11 AM goes by, still no parcel. 11:45 AM goes by, still no parcel. Noon goes by, STILL NO PARCEL.
By now, I’m ready to lose the head. However, instead of bursting out shouting in my Scottish ways, I first call up parcel force to run my tracking number through their system to see where my parcel actually is. To my dismay I here the words: “Unfortunately due to snowy conditions, we haven’t actually received your parcel yet sir. I’m afraid you’ll need to call Ebuyer as it’s in their hands.”
JUST GREAT. Just exactly what I needed to be hearing, after waiting all morning, no-one from Ebuyer had the courtesy to phone me up and say, “Due to the snow, we can’t deliver your parcel today.”
So I get on the phone to Ebuyer to wait 15 minutes in a queue to be put through to a customer advisor. I asked her, “When can I expect to have my parcel? Because it’s not exactly a cheap product I bought.” She replies, “We’ll try deliver it to you by tomorrow sir, however if the snow does delay it, and you don’t receive it by Monday, you can give us a call back and we’ll refund you for the delivery charge.”
Here’s my personal gripe though, why is it, the second someone in our country mentions “snow is coming” everyone panics and goes into a frenzy? “OH WE CAN’T DELIVER GOODS IN HALF AN INCH OF SNOW! THAT’S AGAINST HEALTH AND SAFETY REGS!” Really?
There’s companies in Alaska that deliver tankers full of oil in snow blizzards almost 200% worse than here, and yet our country comes to an absolute stand-still over snow that’s not even deep!! England has to grow some major cahoonies. The snow isn’t going to stop you getting to/coming from work, or the shops, or delivering parcels. Not unless it’s 4/5" deep, and it wouldn’t be, because most of the main roads are cleared.
Councils don’t exactly help matters either, saying they have snow ploughs on stand-by, yeah? WHERE ARE THEY THEN!!? And why aren’t they out clearing the snow? I know a couple of my mates from down there had to get a JCB to clear their road and it did a better job than the council.
It’s bloody disgraceful.
Sorry for the rant, I’m just vexed because my parcel ain’t here, plus everything else that’s happening right now.