I’m having a very unhappy time with my brand new Acer Aspire V11 Touch.
The machine came with Windows 8.1 pre-installed, which I knew I didn’t want, having been a fan of Peppermint since the very early days.
So I attempted to install Peppermint Five 64-bit, and there my problems started.
I knew I had to change the boot order, so I went into BIOS (the F2 button on this machine), and found that I also had to change UEFI to Legacy in order to achieve this.
After connecting to the internet, I tested P5 in Live Mode, then went for the full install. At no point was Windows 8.1 mentioned, so heaven knows where that went - but I wasn’t too bothered by this.
The installation seemed to go smoothly, but afterwards I found that the system would not shut down, except by switching off the power button. To be specific, selecting either Shutdown or Reboot takes me to the shut down screen, but the red line “thermometer” stops after a couple of seconds and hangs for ever (I’ve left it for at least 4 hours). Switching the power off manually, or waiting for the battery to die is the only way to switch off the computer.
Then I noticed that switching on also becomes a problem. It usually takes 4 or 5 attempts at powering on/powering off to get a usable system. The most common response is a blank screen with the words “Scanning for Btfrs filesystems” - but nothing happens (again, I’ve left the computer for hours at that screen, but nothing happens). The only recourse is the Off-button.
Sometimes, though, I get past this screen in a few seconds, and I’m presented with a blue menu labelled “… Grub 2.02” (but on a previous visit I’ve definitely run sudo apt update then sudo apt upgrade then sudo apt dist-upgrade). Most times when I get to this second screen, I find that my keyboard isn’t working. So the only way out is to power-off yet again.
Then very occasionally, it all works perfectly (but won’t switch off!)
I wondered if my Peppermint 5 (64-bit) was perhaps corrupted, even though I was sure that the md5 sum tallied , so I eventually managed to install Peppermint 5 (32-bit) instead. Again I used the option to re-write everything as there was no point in leaving a duff system on my computer.
And guess what? - It hasn’t made the slightest bit of difference.
I’ve still got a system that hates booting up, and will never shut down except via the power button.
Please can somebody help?