Unstable network connection

Hi guys

I’m having problems with the wifes PC, the network has suddenly become very unstable, it will connect then soon after it will drop out and ask for the authentication key then connect again for a while before dropping out again, I’ve tried plugging in a a spare USB adaptor but that doesn’t make any difference, this problem really began a couple of days ago when we lost our network connection completely and I had to reboot the router but even after doing that I also had to reboot both PC’s before they would finally connect again my PC (Linux1) is fine but the wifes PC (lLnux2) is incredibly unstable.

Both PC’s are running Peppermint 4

pat@Linux2 ~ $ lshw -c network
WARNING: you should run this program as super-user.
  *-network:0             
       description: Ethernet interface
       product: SiS900 PCI Fast Ethernet
       vendor: Silicon Integrated Systems [SiS]
       physical id: 4
       bus info: pci@0000:00:04.0
       logical name: eth0
       version: 91
       serial: 00:14:2a:ee:e9:24
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sis900 driverversion=v1.08.10 Apr. 2 2006 duplex=half latency=64 link=no maxlatency=11 mingnt=52 multicast=yes port=MII speed=10Mbit/s
       resources: irq:19 ioport:d000(size=256) memory:feafb000-feafbfff memory:feac0000-feadffff
  *-network:1
       description: Wireless interface

Any help would be much appreciated

many thanks

Graeme

Is that ALL the output ?

Sorry I didn’t copy it properly :-[

pat@Linux2 ~ $ lshw -c network
WARNING: you should run this program as super-user.
  *-network:0             
       description: Ethernet interface
       product: SiS900 PCI Fast Ethernet
       vendor: Silicon Integrated Systems [SiS]
       physical id: 4
       bus info: pci@0000:00:04.0
       logical name: eth0
       version: 91
       serial: 00:14:2a:ee:e9:24
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sis900 driverversion=v1.08.10 Apr. 2 2006 duplex=half latency=64 link=no maxlatency=11 mingnt=52 multicast=yes port=MII speed=10Mbit/s
       resources: irq:19 ioport:d000(size=256) memory:feafb000-feafbfff memory:feac0000-feadffff
  *-network:1
       description: Wireless interface
       product: RT3062 Wireless 802.11n 2T/2R
       vendor: Ralink corp.
       physical id: d
       bus info: pci@0000:00:0d.0
       logical name: wlan0
       version: 00
       serial: c8:3a:35:c5:2e:ec
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=rt2800pci driverversion=3.8.0-32-generic firmware=0.34 latency=64 link=no maxlatency=4 mingnt=2 multicast=yes wireless=IEEE 802.11bgn
       resources: irq:18 memory:feae0000-feaeffff
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
pat@Linux2 ~ $ 

May sound daft, but before we go messing with drivers, have you tried just turning off /on the router ?

Also, has anything else changed, such as a large electrical appliance has been moved/added or the PC moved, etc.

[EDIT]

If it’s a USB wireless adapter, can you post the output from:

lsusb

if not:

lspci -vnn | grep -i net

[EDIT 2]

Also post the output from:

iwconfig

and

sudo iwlist scanning

Ok I did as you suggested and rebooted the router AGAIN and it’s looking good and seems stable meantime.

I’ll let you know if it plays up again

Many thanks

Graeme

I used to have this problem with my old AA1, the drivers were flaky (back then, a couple of years ago now). Had to do a full reboot to get it back :-\

I recently got a new Virgin Media Superhub which I’m finding is not so super, I can’t tell you how often I have to reboot the damn thing I should have known better on this occasion but I had already rebooted before I reported the problem on here now it’s making a fool of me.

before that I had an old Motorolla Surfboard cable modem with a Belkin wireless router and I hardly ever had to reboot especially the modem that thing was indestructible wish I still had it

Oh $%^& a (not so) Superhub … turn it into a modem and get another wireless access point/router to plug into it.

I thought you’d already done that ?

[edit]

Best I can manage tonight … celebrating a fortnight without a ciggy … pretty p*ssed :slight_smile:

Best I can manage tonight .. celebrating a fortnight without a ciggy .. pretty p*ssed

Congratulations Mark well done

keep it up

Graeme

This.

Those superhubs are appalling, and Virgin know it (their forum is full of “it’ll be fixed with a firmware update” that never comes). How they can release such buggy hardware onto the masses is appalling.

OK, I’ll go get some more alcohol then :slight_smile:

ok well lets makes sure you’ve cracked the nicotine thing first then we’ll work on the alcohol problem ;D

Graeme

Ok I thought I had this problem sorted but it’s not only not sorted it’s getting worse, I’ve tried all I know this evening but I’m getting nowhere, I thought I sorted it when I removed the PCI Wireless card and plugged in a USB adaptor and it seemed to work ok for a whilw then it just started dropping out again, also I’ve just been informed by the missus that she’s not getting emails with Thunderbird I just tried it myself and sure enough cannot connect to server even though the network icon is showing connected

pat@Linux2 ~ $ lshw -c network
WARNING: you should run this program as super-user.
  *-network               
       description: Ethernet interface
       product: SiS900 PCI Fast Ethernet
       vendor: Silicon Integrated Systems [SiS]
       physical id: 4
       bus info: pci@0000:00:04.0
       logical name: eth0
       version: 91
       serial: 00:14:2a:ee:e9:24
       size: 10Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=sis900 driverversion=v1.08.10 Apr. 2 2006 duplex=half latency=64 link=no maxlatency=11 mingnt=52 multicast=yes port=MII speed=10Mbit/s
       resources: irq:19 ioport:d000(size=256) memory:feafb000-feafbfff memory:feac0000-feadffff
  *-network
       description: Wireless interface
       physical id: 3
       bus info: usb@4:2
       logical name: wlan1
       serial: c8:3a:35:ca:0e:df
       capabilities: ethernet physical wireless
       configuration: broadcast=yes driver=rt2800usb driverversion=3.8.0-32-generic firmware=0.29 ip=192.168.2.3 link=yes multicast=yes wireless=IEEE 802.11bgn
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.
pat@Linux2 ~ $ 

Many thanks

Graeme

OK, settle on a particular adapter and send the output I asked for earlier … so I can get the device ID’s to look for drivers, and get an idea if this is a signal strength issue.

We’ve been here before haven’t we ?

We've been here before haven't we ?

Yes we have, same user, same physical location different PC

since the last time we went through this problem I got her another PC and since then the network/Internet has been rock solid until a few days ago when the whole network went down and I had to not only reboot the router but both PC’s had to be rebooted as well, my PC (Linux1) & Chloes PC (Linux3) is fine but this PC (Linux2) hasn’t been the same since

pat@Linux2 ~ $ lspci -vnn | grep -i net
00:04.0 Ethernet controller [0200]: Silicon Integrated Systems [SiS] SiS900 PCI Fast Ethernet [1039:0900] (rev 91)
00:0d.0 Network controller [0280]: Ralink corp. RT3062 Wireless 802.11n 2T/2R [1814:3062]
pat@Linux2 ~ $ iwconfig
wlan0     IEEE 802.11bgn  ESSID:"Network Emegra"  
          Mode:Managed  Frequency:2.437 GHz  Access Point: 74:44:01:FA:1A:B8   
          Bit Rate=120 Mb/s   Tx-Power=20 dBm   
          Retry  long limit:7   RTS thr:off   Fragment thr:off
          Power Management:off
          Link Quality=43/70  Signal level=-67 dBm  
          Rx invalid nwid:0  Rx invalid crypt:0  Rx invalid frag:0
          Tx excessive retries:23  Invalid misc:443   Missed beacon:0

lo        no wireless extensions.

eth0      no wireless extensions.

pat@Linux2 ~ $ sudo iwlist scanning
[sudo] password for pat: 
wlan0     Scan completed :
          Cell 01 - Address: 74:44:01:FA:1A:B8
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=41/70  Signal level=-69 dBm  
                    Encryption key:on
                    ESSID:"Network Emegra"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=00000007dc2e3ed9
                    Extra: Last beacon: 8ms ago
                    IE: Unknown: 000E4E6574776F726B20456D65677261
                    IE: Unknown: 010882848B962430486C
                    IE: Unknown: 030106
                    IE: Unknown: 2A0104
                    IE: Unknown: 2F0104
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: 32040C121860
                    IE: Unknown: 2D1AFE181BFFFF000001000000000000000000000000000000000000
                    IE: Unknown: 3D1606051700000000000000000000000000000000000000
                    IE: Unknown: 4A0E14000A002C01C800140005001900
                    IE: Unknown: 7F0101
                    IE: Unknown: DD7E0050F204104A0001101044000102103B000103104700107D70BC53E951030A126C5E8F3C161C26102100074E657467656172102300074E6574676561721024000631323334353610420007303030303030311054000800060050F204000110110007564D4447343835100800022008103C0001011049000600372A000120
                    IE: Unknown: DD090010180206F02C0000
                    IE: WPA Version 1
                        Group Cipher : TKIP
                        Pairwise Ciphers (2) : CCMP TKIP
                        Authentication Suites (1) : PSK
                    IE: Unknown: DD180050F2020101800003A4000027A4000042435E0062322F00

lo        Interface doesn't support scanning.

eth0      Interface doesn't support scanning.

pat@Linux2 ~ $ 

I’ve reverted back to the PCI card and at the moment it seems fine again but that’s the nature of the problem it could start playing up at any time, I’ve ran broadband speed tests on all 3 PC’s on the network and the results are as follows

Linux1 Download: 27.77 mb/s Upload: 2.63 mb/s

Linux2 (problem PC) Download: 4.03 mb/s Upload: 3.06 mb/s

Linux3 Download: 24.52 mb/s Upload: 2.67 mb/s

Sorry forgot to ask … which version of Peppermint is on Linux2 ?

Sorry forgot to ask .. which version of Peppermint is on Linux2 ?

PM4

Thanks

Graeme

just a quick update

since I reinstalled the PCI card this morning the connection has been stable and the email thing seems to be sorted out, last night it was hellish and I haven’t done anything different that I’m aware of, the only thing at the moment is the download speed which may or may not indicate there is still a problem

Just thought I post this because I don’t want to waste anyones time

Graeme

If it happens again … see if this makes any difference, run:

sudo modprobe -r rt2800pci

then

sudo modprobe rt2800pci nohwcrypt=1

That will NOT survive a reboot … but if it helps, we can make it permanent.

Ok thanks

I’ll just monitor it meantime, if it happens again I’ll do what you suggest

Any thoughts on the slow download speed, to be honest it’s not causing any obvious problem, you tube videos play ok although a bit stuttery on full screen ?

Many thanks

Graeme